Регламент обращения в Центр приема-передачи информации from persons with hearing impairment

Center for receiving and transmitting messages to emergency and other services from persons with hearing impairments, living in Minsk, is located in the Minsk city organization of the Public Association “Belarusian Society of the Deaf”.

This service is provided free of charge to the hearing impaired by a sign language interpreter 24 hours a day, seven days a week, and holidays..

The task of a sign language interpreter – convert signed information into voice and back into sign for transmission to a deaf person.

To arrange contact with a sign language interpreter, the patient should contact the medical receptionist (or at an appointment with a specialist doctor, nurse).

To communicate with a sign language interpreter, a medical receptionist (medical specialist, nurse) makes a video call, using a convenient messenger:

Skype – 9191-blog

Mobile phone (Life): 8 (025) 919-19-99

Viber, WhatsApp

City phone: 8 (017) 374-07-34 (for hearing people)

After dialing the number, when the sign language interpreter appears on the screen, medical registrar (another employee) indicates health care institution (ME "Minsk Clinical Center of Phthisiopulmonology"), from which the appeal is made, as well as last name, Name, Patient's middle name.

Medical worker translates tablet camera (the smartphone) of the patient, so he can see the sign language interpreter.

A medical worker communicates with a deaf person through a sign language interpreter.. At this time, the sign language interpreter transmits voice information from the patient to the medical receptionist, (or another employee of the institution).

At the end of the appointment, the medical professional ends the video call.